Winberry's commitment to responsible gaming is reflected in the various tools available to help players manage their play. These include:
Configurable deposit limits: allowing users to set a maximum amount they can deposit within a given timeframe
Time-out options: enabling players to take a break from playing for a specified period of time, which can be extended as needed
Reality checks: periodic reminders that appear on the screen during play, helping players stay aware of their spending and betting habits
Self-exclusion: a feature allowing users to exclude themselves from playing at Winberry's site or mobile app for a set duration, which can also be made permanent if desired
Winberry's self-control tools are designed to help players maintain healthy gaming habits. If you're concerned about your play or need assistance managing it, the following resources may be helpful:
National problem-gambling hotlines (e.g., ConnexOntario)
Online support groups and forums
Industry-recognized responsible gambling frameworks and guidelines
Winberry's own approach to preventing problematic gaming behavior includes staff training to recognize signs of concern. If you need help controlling your play or wish to discuss any issues, please contact our 24/7 customer support via live chat, email, or phone.
We prioritize helping players maintain a healthy balance between gaming and other aspects of their lives.
